Frequently Asked Questions
Everything you need to know about your musical journey with Enya Music.
What is the typical shipping time for my order?
Orders are generally processed within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international shipping can take 10-20 business days depending on your location and customs processing.
Do Enya instruments come with a warranty?
Yes, all Enya instruments come with a limited one-year warranty against manufacturing defects in materials and workmanship from the date of purchase.
What is your return policy?
We offer a 30-day return policy for most items. The instrument must be in its original, brand-new condition with all original packaging and accessories to qualify for a full refund.
How should I care for my carbon fiber instrument compared to wood?
Carbon fiber instruments are highly resistant to humidity and temperature changes, meaning they won't warp or crack like wood. Simply wipe them down with a soft, dry cloth after playing to maintain their finish.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Affirm or Klarna at checkout.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific shipping address.